TERMS AND CONDITIONS OF SALE

The terms and conditions of sale of Bwell Media S.r.l., with registered office at Via del Lavoro 8/A, 47814 Bellaria Igea Marina (RN).

• MINIMUM ORDER: €250
• All prices published on Sinsfactory.com are excluding VAT.
• Collection fees for credit card payments 2%
• IMPORTANT: All products are supplied with labeling compliant with Italian laws.

 
Art. 1 Definition of the Parties
This contract is entered into between the Customer as indicated in the order form (hereinafter referred to as "Customer") and the company Bwell Media S.r.l. with registered office in Rimini, Via del Lavoro 8/A (hereinafter referred to as "BwellMedia").
 
Art. 2 Subject of the Contract
The subject of the contract is the online sale of goods through the website www.sinsfactory.com managed by BwellMedia, as governed by the civil law regulations on electronic commerce. The description of each product is contained in the product sheets, which are an integral part of these terms and conditions.
 
Art. 3 Orders and Prices
The Customer purchases the product by electronically submitting the order form, which will serve as contract acceptance according to the civil code. Purchase orders for products sent to BwellMedia must be completed with the mandatory fields to be valid. Product prices do not include VAT and are indicated in Euros on the product sheets and order form; shipping and delivery costs are not included. Shipping and delivery costs, applied by the courier, are the responsibility of the Customer. Payment for the purchased goods can be made by COD, bank transfer, credit/debit card, or other previously agreed methods.
 
Art. 4 Shipping and Delivery
The shipment of purchased goods will follow the order in which requests were received. Shipping and delivery to the address indicated by the Customer in the order form will be carried out by an express courier. The courier will adhere to standard delivery times, and in any case, delivery will not exceed 10 working days from the receipt of the order form by BwellMedia.
 
Art. 5 Personal Data
The provision of personal data by the Customer is mandatory; failure to provide them will make it impossible to complete registration or validate the order. Personal data can be viewed and modified at any time. Only companies with a VAT number or an identification code may validly purchase goods online on the website www.sinsfactory.com. Data, in whole or in part, will be communicated to external parties performing activities strictly related and instrumental to the operation of the service, such as managing the IT system, payment verification, and shipping the purchased goods. In this regard, the Customer consents to the processing and communication of their personal data to the parties performing the activities mentioned above for the full and proper execution of the service provided by BwellMedia.
 
Art. 6 Advertising Messages
BwellMedia will not send commercial and promotional information via email without the prior and express consent of the Customer or any other interested party, in compliance with the privacy regulations as outlined in Legislative Decree No. 196/2003 and subsequent amendments, as well as the electronic commerce regulations.
 
Art. 7 Right of Withdrawal
If the Customer qualifies as a "consumer" under the Consumer Code approved by Legislative Decree No. 206/2005, they have the right of withdrawal. This right must be exercised, under penalty of forfeiture, by sending a registered letter to BwellMedia within 10 (ten) working days from the receipt of the goods; it can also be exercised by sending a telegram or fax within the same term, followed by a confirmation letter sent by registered mail within 48 (forty-eight) hours. Upon exercising the right of withdrawal, the Customer must return the product at their own expense to BwellMedia at the address indicated. COD returns will not be accepted. All returns must be in their original packaging and complete. Upon receiving the products and verifying their integrity, BwellMedia will promptly refund the amounts paid, excluding shipping costs.
 
Art. 8 Obligations
In the event of non-performance, even partial, of obligations by the Customer, BwellMedia reserves the right to terminate this contract in accordance with Article 1456 of the Civil Code with a simple written communication sent via registered mail. BwellMedia also reserves the right to refuse any future purchases from the non-compliant Customer and to take legal action to protect its rights. BwellMedia's rights to receive payment for services already provided, as well as the right to compensation for damages, remain unaffected.
 
Art. 9 Force Majeure
If a party is unable to meet its contractual obligations due to force majeure, such as severe natural phenomena, military events, strikes, or unforeseen restrictions imposed by authorities, the fulfillment of the contract or the deadline for performance will be deferred in accordance with the occurrence.
 
Art. 10 Limitation of Liability
BwellMedia cannot be held liable for any loss or damage suffered by the Customer or the recipient due to delays, slowdowns, or interruptions of the electronic commerce service, if such delays, slowdowns, or interruptions are not caused by BwellMedia's conduct or are caused by malfunctioning telecommunication services, including value-added services, energy services, or Internet access services. BwellMedia will also not be held responsible for any loss or damage suffered by the Customer due to delays, slowdowns, or interruptions in the electronic commerce service, or delays in executing the purchase order, or failure to execute the same, if the delay, slowdown, interruption, and non-performance are caused by an event independent of BwellMedia's will, which could not reasonably have been foreseen, and whose consequences could not have been avoided or limited.
 
Art. 11 Transfer of Rights and Duties
No party may transfer rights and duties resulting from this contract to third parties without prior written approval from the other party.
 
Art. 12 Governing Law
This contract and all legal relationships arising from it are exclusively governed by Italian law; any disputes related to it are subject to the exclusive jurisdiction of Italian courts.
 
Art. 13 Competent Court
Without prejudice to the mandatory provisions of law established to protect the consumer, any dispute related to these general terms and conditions of contract shall be subject to the exclusive jurisdiction of the Court of Rimini.